1.8

Deskpro

SaaS Apps

Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.

Developed by Deskpro
License Model
Paid • Proprietary

About Deskpro

Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise. Founded in 2001, Deskpro has enabled thousands of companies to streamline their customer service operations and improve response times, resulting in a better customer experience. Deskpro's helpdesk software includes email, live chat, phone, and social media ticketing alongside a self-service knowledge base. You can also use analytics and reporting tools that allow businesses to monitor performance and make data-driven decisions. Deskpro is designed to improve communication between businesses and end-users to deliver a superior customer service experience. Join thousands of companies who choose to transform their support, including Sony, Apple, Microsoft, Vodafone, Aon, Intel, P&G, Airbus, and more.

Features

Knowledge base
Customer service

Categories

Business & Commerce
Social & Communications

Alternatives to Deskpro (5)

Auralis AI

Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

2.2 on average

LabiDesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

2.7 on average

Helpninja

Simple & Affordable help desk - Get your whole team on support for free.

1.1 on average

Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

2.1 on average

Help Scout

Help Desk Platform

CRM System

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

1.4 on average
Available Platforms

Online

Self-Hosted

Software as a Service SaaS

Application Types

CRM System

Help Desk Platform

Tags

Chat

Ticketing

service-desk

Customer Support

Licensing

Proprietary and Commercial product.

Supported Languages

English

Social